Leroy Merlin Montpellier - Saint-Jean-De-Védas in Saint-Jean-de-Védas

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comments 5

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  Brian Stephens

  :: 25 April 2018 21:26:13

  My worst customer service experience ever. I arrived at 11.45h to pick up a door ordered on the internet. 2 hours later after complaining to staff about how long it was taking, twice, I was finally able to take delivery of the door. Only because one member of staff finally took pity on me. I really was very unimpressed, especially as a system mix up on the internet meant I had to collect the door from Montpellier instead of my local shop, adding a four hour round trip to the experience. When that issue was reported to Leroy Merlin they refused to transfer the door to my local shop or cancel the order, leaving me no choice other than driving to Montpellier to collect. Will I use Leroy Merlin again? I am not sure, I like the products and I am sure there are good staff who want to help. But something is going wrong and I would advise that you use them with caution, especially the internet purchase and collect service at Montpellier.

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  frederic GREZES

  :: 15 November 2017 11:01:53

  cool

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  Bill Ritchie

  :: 24 August 2017 13:05:14

  Better choice and quality than other hardware stores.

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  Christiane Gaussens

  :: 08 November 2016 21:04:44

  Super

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  Afbouw Bedrijf Szafarek Freelancer ZZP'er Nederland

  :: 07 August 2016 03:42:25

  I recommend :-)