B&B Hôtel Clermont-Ferrand Le Brézet Aéroport in Clermont-Ferrand

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kommentare 5

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  jovialmonk

  :: 18 April 2018 12:10:19

  As a stopover no complaints. Arrived after reception closed and left before it reopened so never saw any staff. The room was small but quiet, clean and comfortable. Motel style accommodation with car parked outside room door. Pets welcome and food joints within walking distance. Would stay again.

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  Dorothee Huchon

  :: 14 April 2018 07:39:29

  I recommend to stay at the hotel Ibis budget that is really close and who has personnel at the entry 24 hours. If you make an error in your booking with this hotel you will never be reimbursed. Here is my story I leave abroad, and came for few days to france. I arrived in the middle of the night, I was exhausted with 3 kids in the car. There was no one at the reception. I tried to book online, since it was cold an raining and it was better inside the car. I choose the first option for a family room but I made an error in my booking. Somehow the internet booking choose another day (when I will have already left France back). I called the assistance service immediately to get reimbursed (I ordered a family room and 4 breakfasts). Unfortunately, the hotel was full so I could not get a room. I was told that there would be no problem to get reimbursed. I went back to the hotel in the morning. The girl at the entry told me that there will not be any problem, but only her boss can take care of it, and that she will contact me, later during the day. Of course this was all lies. I was never contacted. I tried to call the hotel several times (which is expensive from abroad) and was always redirected to contact the website. I let a message on the website. I got as answer 5 days after that I could not be reimbursed. I was not even offered to have the breakfast reimbursed. And now after few days I am asked to say what I think about this hotel. This is a joke! I really feel insulted.

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  Sylvain Rayrolles

  :: 17 March 2018 14:22:57

  On entend un peu trop le passage des véhicules. Mais nous habitons à la campagne alors nous ne sommes pas habitué. On a quand même à peu près réussi à dormir !

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  Charlot Lucie

  :: 12 March 2018 07:55:46

  Weekend en amoureux, on arrive à l'hôtel à 14h, réception fermée. Dans la nuit (3h du matin ), une alarme se déclanche, on a assisté en direct à un vol. 2 mecs de la sécurité pas capable de courir derrière un seul mec ! Le matin, nous descendons prendre notre petit déjeuner, enfin il y a une réceptionniste ! Mais grosse déception. Désagréable, pas présentable, au téléphone devant le client et surtout pas du tout chaleureuse ! (Étant dans l'hôtellerie restauration je trouve ça inadmissible !) L'hôtel à 2 étoiles, mais je ne vois pas en quoi il les méritent ! Très déçu. En bref, nous avons passé une nuit minable, hôtel à déconseiller.

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  Jean-Marie Rey

  :: 03 February 2018 16:48:54

  Chambres peu spacieuses. Climatisation en panne sans que l'on m'en ai informé auparavant. Quelque peu bruyant. Douche pas très pratique pour personne handicapée. Habitué de la qualité B&B je fus surpris ... Accueil limite, le seul point a retenir est le petit déjeuner offert en compensation.